Our Mission & Vision
Energy & Housing Services Mission Statement: Energy and Housing Services is dedicated to developing strategies for those struggling with economic insecurity and working families in the community to:
- Improve energy efficiency to reduce the energy burden.
- Support affordable housing.
- Sustain opportunities for home ownership.
The Energy & Housing Services Department is dedicated to improving the quality of life for low-income residents of Kennebec, Lincoln, Sagadahoc and Somerset counties through the administration of its numerous programs. Some of the programs managed by Energy & Housing Services include the Home Energy Assistance Program (HEAP/Wx), Home Energy Assistance Program (HEAP), Department of Energy (DOE/Wx), Central Heating Improvement Program (CHIP), Above Ground Storage Tank (AGST), Home Repair Network, Home Buyer Education, Mortgage Counseling and home ownership opportunities.
Most programs have income guideline restrictions to qualify for services. If you would like more information for any of our programs please visit one of our program pages, check out our brochure or call us at (207) 859-1500 or toll free at 1-800-542-8227.
Kennebec Valley Community Action Program’s Housing and Energy Services division will become a comprehensive resource center for prospective homebuyers, homeowners, renters and those struggling with housing issues for homeownership programs, permanent housing placement and energy efficiency strategies.
Housing and Energy staff will rehabilitate individual homes to help revitalize neighborhoods while promoting individual prosperity. We will continue to dedicate resources to new construction that serves as a model for green housing standards and design, driving the housing market towards a reduced carbon footprint and ensuring healthy neighborhoods in central and coastal Maine.
While home repairs will move toward the integration of green standards, we will also identify new approaches to housing challenges that are present throughout our service area, such as upgrades to mobile homes and outdated housing stock. To best learn about these needs, we will build stronger partnerships with municipalities and determine projects where KVCAP can build its local capacities while providing returns on community investments.
We recognize that a homeowner’s toolbox should contain more than just a hammer and nails. KVCAP will work to educate homeowners and renters of all abilities on home maintenance, energy efficiency and the life skills required for responsible homeownership. Guiding them through this process helps our clients to be better informed, accountable for choices, accessing the right resources, and empowered for economic sustainability.
The KVCAP Energy and Housing Department approaches the realization of its mission based on a set of core values that drive individual staff efforts and the organization’s work. These core values are:
- Developing trust by advocating and caring
- Going the extra mile for our stakeholders
- Responding quickly to customer needs
- “Thinking outside the box” – approaching our work with creativity and flexibility
- Offering opportunity and personal and professional development of staff
- Being ethical: upholding the highest ethics in all aspects of our efforts